Why an Ombudsman Office?
In line with the OCP group’s corporate vision of continuously improve and smoothen relations with its ecosystems, the creation of the Ombudsman Office aims to reinforce good governance and transparency practices.
Who can approach the Ombudsman Office?
The Ombudsman Office can be approached by any of the following relevant external parties
Who is eligible?
The Ombudsman office of the Group OCP is open to all relevant external parties within the different components of its ecosystems.
Operating Charter
- Independence
- Neutrality and Impartiality
- Confidentiality
- Informality