As per the standards of practice of the International Ombudsman Association (IOA) :

You are

Select a choice Supplier/OCP partner Customer NGO Other

Corporate name *

Title of the petitioner *

First name *

Last name *

Email *

Confirmation email *

Address *

City *

Country *

Cellphone *

Office phone

Next

If you are a supplier or a partner of the OCP Group, an affiliated company or one of its subsidiary, You can only approche the office on last resort option and after having exhausted all regular direct complaint procedures with your usual contact points.

You usual contact point *

The entity of your usual contact point*

Please provide a brief description of your complaint (maximum of 2000 characters) *

Your Complaints concern which of the OCP Group’s subsidiaries

You can attach up to 5 documents to support and/or further explain your complaint (detailed explanation, support documents, certificates,...) using the following formats (PDF, GIF, JPG, PNG) and within a maximum size of 5Mo.

+ add another file

I declare :
• Having been informed that my personal information have been collected, stored and processed by the Ombudsman Office for the purpose of complaints’ management, and where appropriate, for conducting the mediation process with the Group OCP ;
• Accepting explicitly that these personal information are processed by the Ombudsman Office in line with relevant laws and regulations ;
• Having been informed of my rights to access to these information and my rights to rectify and/or oppose the usage of such personal information by contacting the following email address: information.loi09.08@ombudsman-ocp.org

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